1. Flight Cancellations
Flight cancellations are subject to the terms and policies of the airline carrier and the fare type selected:
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24-Hour Risk-Free Cancellation: Eligible flights may be canceled within 24 hours of booking at no cost.
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Beyond the Free Window: Cancellations made after 24 hours may incur fees as determined by the airline, depending on the fare type and destination.
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How to Cancel: Use the “Manage Booking” tool on our website or contact our support team directly for assistance.
We recommend reviewing the specific airline terms at the time of booking to avoid unexpected charges later.
2. Hotel Booking Cancellations
Clever Flyer partners with hotels globally, each with its own cancellation terms:
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Flexible Cancellations: Many hotels offer free cancellations if made within a designated time window (commonly 24–72 hours before check-in).
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Strict or Non-Refundable Rates: Discounted or promotional rates may not permit cancellations or changes.
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Cancellation Process: Cancellations can be handled via your Clever Flyer account or by contacting our support team.
We encourage checking the hotel’s individual policy during booking for maximum convenience.
3. Cruise Booking Cancellations
Cruise itineraries typically require early notice for cancellation due to fixed schedules:
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Advanced Cancellations: Most cruise lines allow full or partial refunds for cancellations made 60–90 days prior to sailing.
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Closer to Departure: Cancellations made within 30 days may result in higher penalties or forfeiture of the deposit.
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How to Cancel: Reach out to our 24/7 support team by phone or email, and we’ll coordinate directly with the cruise operator.
Choosing cruises with cancellation flexibility is key to peace of mind.
4. Car Rental Cancellations
Clever Flyer works with leading car rental providers that offer simple, customer-friendly cancellation policies:
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Free Cancellation: Most car rentals allow cancellations without penalty 24–48 hours before pickup.
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Late Cancellations: A fee may apply for cancellations made within the final 24 hours. No-shows may result in full charges.
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How to Cancel: Manage your car rental via the Clever Flyer website, app, or by contacting support.
Always review your rental provider’s policy at booking to avoid surprise charges.
5. Missed Cancellations and No-Shows
If you fail to cancel in time, the booking may be marked as a “no-show.” This could result in extra charges or forfeiture of the booking value, depending on the provider’s terms. To prevent this, please contact us as soon as you know your plans have changed. Our team will do everything possible to help find a resolution—even at the last minute.
6. Modifying Your Booking Instead of Cancelling
In some cases, modifying a booking is a better alternative to canceling. Clever Flyer can assist with:
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Flight rescheduling
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Hotel date changes
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Cruise itinerary updates
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Car rental extensions
Change fees or fare differences may apply based on the provider’s terms, but we work to ensure a smooth adjustment process.
7. Provider-Initiated Cancellations
If your booking is canceled by a provider—whether due to operational reasons, extreme weather, or unforeseen events—Clever Flyer will notify you promptly. We’ll collaborate with the provider to arrange suitable alternatives or new travel dates with minimal disruption.
8. Travel Insurance Protection
We strongly recommend purchasing travel insurance for additional protection against cancellations. Insurance can cover:
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Emergency cancellations
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Medical issues
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Unforeseen events affecting your travel
It’s a valuable safeguard to reduce financial and logistical burdens during unexpected changes.
9. Contact Us for Cancellation Assistance
At Clever Flyer, our mission is to make cancellations or changes as smooth as possible. Whether you’re rescheduling or need to cancel, our team is always available to help.
Contact Information:
Email: support@cleverflyer.com
Phone: +1 888 885 7137
We’re available 24/7 to support your travel needs and ensure your experience remains positive, even when plans change.
Our cancellation policy reflects our dedication to reliability, flexibility, and customer satisfaction. With a range of adaptable options and around-the-clock assistance, Clever Flyer strives to take the stress out of changing plans.